Patient Rights and Responsibilities

At Upham’s Corner Health Center (UCHC) we support your right to know about your health and any illness, and your right to participate in decisions that affect your well-being.

In Massachusetts, there is a law designed to help protect the rights of patients in health care facilities: Massachusetts General Law, Chapter 111, Section 70E.

The patient rights in the Massachusetts law are included in the Patient Rights and Responsibilities policy. Along with rights, come responsibilities. Patient responsibilities are also included.

If you have any questions about these Rights and Responsibilities or would like a complete set of the Patient Rights as they appear, word-for-word in the Massachusetts General Law, please call the Patient & Community Relations Manager, 617-740-8107.

Patient Rights and Responsibilities (English)
Patient Rights and Responsibilities (Cape Verdean Creole)
Patient Rights and Responsibilities (Spanish)


This Notice describes how medical information about you may be used and disclosed and how you can get access to this information.

At Upham’s Corner Health Committee, Inc. (hereafter referred to as “UCHC” and encompassing all components) we understand that you expect quality care from us and we want to assure you that we are committed to treating and using health information about you responsibly and in a confidential manner. The law requires UCHC to keep health information private. UCHC is also required by law to notify patients of our legal duties and privacy practices used to keep health information private. This Notice of Information Practices describes the personal information we collect and how and when we use that information. It also describes your rights as they relate to your health information.

UCHC is a participating community health center of Boston HealthNet and is part of an integrated health care delivery system comprised of Partners HealthCare System (Partners), Children’s Hospital and Boston Medical Center (BMC). UCHC shares medical information with Partners, Children’s Hospital and BMC for treatment, payment and health care operations purposes, as described in this Notice.

Your Privacy (English)
Your Privacy (Portuguese)
Your Privacy (Spanish)

Notice of Non-Discrimination

UCHC complies with applicable Federal and Commonwealth of Massachusetts’ civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, gender identity, gender expression, or sexual orientation.

UCHC provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in large print, audio, accessible electronic formats, or other formats.

UCHC  provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

Notice of Non-Discrimination

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

Notice of Good Faith Estimate (English)

Notice of Good Faith Estimate (Spanish)

Notice of Good Faith Estimate (Cape Verdean Creole)