Each Upham’s Corner Health Committee, Inc. program, including Upham’s Corner Health Center, Upham’s Elder Service Plan and Upham’s Home Health Care, maintains its own Grievance Reporting Protocol to allow patients/participants of that program to express dissatisfaction (Including, but not limited to: dissatisfaction toward the treatment, service, lack of service, or respect for property or self that he or she feels entitled to; feels that their privacy has been violated; or feels that they have been discriminated against).

All grievances/complaints filed by patients/participants (or caregivers or family members of patients/participants) are investigated in a prompt, equitable and thorough manner; and, the person filing the grievance/complaint will be informed of the resolution.  The grievance form for each program is available below.

Upham’s Corner Health Center

Health Center Grievance Form

Your completed grievance form can be mailed or faxed to:

Upham’s Corner Health Center
ATTN: QAPI Manager

415 Columbia Road
Dorchester, MA 02125

Fax number: 617-287-1500

Upham’s Home Health Care

Home Care Grievance Form

Your completed grievance form can be mailed or fax to:

Upham’s Home Health Care
ATTN: Director of Home Care

415 Columbia Road
Dorchester, MA 02125

Fax number: 617-287-1500